These Terms and Conditions will govern the product order placed by you with Credit Valley Conservation (CVC), located at 1255 Old Derry Rd., Mississauga, Ontario, L5N6R4.

PAYMENT

You agree to pay CVCthe listed price for your order, including any taxes, duties, levies, shipping and handling costs, if any, by providing your credit card information at the time of placing the order. All prices are in Canadian dollars. All prices are subject to change without notice. Booking fees are not tax deductible and deposits are non-refundable.

SECURITY AND PERSONAL INFORMATION

Your personal and credit card information is protected while you are shopping online with CVC. SSL (Secure Socket Layers) technology ensures the security and integrity of the personal information you provide through your browser. This advanced security system encrypts data transmissions between a web browser and web site, and ensures this information may only be decrypted at its intended destination. While CVC takes steps to protect the security of e-mail or other communications with this Site, there is no guarantee that such communications will not be intercepted by unauthorized parties. CVC will never ask for, and you should never send, financial information via email.

You consent to the collection, use and disclosure of your personal information by CVC or as agreed to by you in another place of this site for the purpose of providing you with the goods and services requested and as otherwise indicated in our Privacy Statement.

CANCELLATION AND REFUND

Cancelled /Rescheduled Events:
 CVC may at times need to cancel or re-schedule an event due to low registration or inclement/adverse weather. Should this occur, participants will be notified, and all applicable fees will be refunded. Payments made by credit card will be credited back to the original card used for payment within 2-3 business days. Payments made by cheque or cash will be refunded by cheque in the mail, within 4 weeks.

Weather Conditions: 
Unless CVC cancels an event due to inclement/adverse weather, refunds associated with weather conditions will not be issued. Event cancellations may occur due to extreme conditions such as severe snow or ice storms, extremely heavy rainfall, high winds and/or in the event of lightning or lack of power. Since most of our events are held outdoors with limited place to take cover, please come prepared. CVC makes every effort to proceed with an event as planned and will reopen its venues as quickly as possible once inclement/ adverse weather conditions cease and the safety of our clients is not threatened.

BOOKING CONFIRMATION:

This electronic booking invoice is accepted as proof of your reservation upon arrival.

CVC gladly accepts transferred tickets.